AI call grading and coaching software for teams that live on the phone.
CallGradeIQ is a coaching and development platform built from your live customer calls in sales, support, tech support, collections and more. It grades every inbound and outbound call, ranks your reps, and alerts managers the moment a rep fumbles a call.
Which CallGrade is right for you?
Same AI grading engine. Three different ways to deploy it - pick the door that matches your business.
Aggregated results from CallGradeIQ pilot customers across automotive BDC and outbound sales teams (2024-2025). Individual results vary.
Grading Calls for Real Sales Floors
From single-rooftop dealers to multi-store BDC operations and consulting firms - CallGradeIQ is running in the background of teams that live and die by the phone.
What Operators Are Saying
"We used to spot-check maybe five calls a week. Now every single call gets graded and my BDC agents know within minutes what they missed. Our appointment set rate is up materially since we rolled it out."
"The coaching plans are what sold me. My managers walk into every 1:1 knowing exactly what to work on. We've cut new-hire ramp from three months to about six weeks."
"Running a BDC without CallGradeIQ now feels like flying blind. The dashboard tells me exactly which agent needs help on which objection - and it's usually not who I'd have guessed."
"As a consultant I recommend it to every client I work with. It gives leadership the visibility they've been asking for and gives reps feedback they actually respect because it's data, not opinion."
"The quality across our three stores is finally consistent. Same standards, same scoring, same coaching - and the leaderboard has made the reps competitive in the best way possible."
Your Sales Floor, Fully Instrumented
Every feature is built to deliver measurable ROI - more revenue, less waste, faster results. Here's how CallGradeIQ turns your sales floor into a data-driven revenue engine.
Real-Time Call Grading
Every call is scored live against your custom criteria - tonality, energy, objection handling, and close technique. Reps get instant feedback, not end-of-week reviews. Pilot customers saw a 43.2% lift in lead-to-appointment rate.
Call Scoring & Coaching
Automated scorecards replace hours of manual call reviews. Every call generates actionable insights with specific improvement areas, with consistent, data-driven feedback for every rep and zero minutes of manual QA.
Onboarding & Training Hub
Scenario-based certifications and on-demand training modules get new SDRs floor-ready in weeks, not months. Pilot customers cut BDC ramp time by 50%.
Gamified Leaderboards
Drive healthy competition with real-time rep rankings across calls, connections, and conversions. Everyone sees where they stand, and managers see who needs help first.
AI Coaching Plans
AI analyzes every rep's performance patterns and generates targeted 30-minute coaching agendas automatically. Managers walk into every 1:1 with zero prep.
Employee Development Hub
Track skill progression, certifications, and performance trends in one unified dashboard. Identify flight risks early, promote top talent faster. Your team's growth, fully visible and measurable.
From Call to Closed-Won
A simple pipeline. Five steps. Compounding results.
Upload Calls
Sync calls automatically from your dialer, CRM, or phone system.
AI Grades
Every call scored against your playbook - tonality, objections, closes.
Manager Dashboard
See rep performance, trends, and coachable moments at a glance.
Rep Coaching
Auto-generated 30-min plans with specific drills per rep.
Revenue Improves
Better calls, faster ramps, and predictable pipeline compounding.
Upload Calls
Sync calls automatically from your dialer, CRM, or phone system.
AI Grades
Every call scored against your playbook - tonality, objections, closes.
Manager Dashboard
See rep performance, trends, and coachable moments at a glance.
Rep Coaching
Auto-generated 30-min plans with specific drills per rep.
Revenue Improves
Better calls, faster ramps, and predictable pipeline compounding.
Works With Your Existing Stack
Plug CallGradeIQ into the tools your team already uses. No rip-and-replace, no lift-and-shift.
Don't see your tool? Request an integration →
Real Impact. Real Numbers.
CallGradeIQ doesn't just grade calls - it transforms how your team sells. Here's what happens when AI coaches every rep, on every call, every day.
Based on aggregated CallGradeIQ pilot data across automotive BDC and outbound sales teams (2024-2025). Individual results vary by team, industry, and adoption.
Reps hit quota faster with AI-graded feedback after every call
Based on aggregated CallGradeIQ pilot data across automotive BDC and outbound sales teams (2024-2025). Individual results vary by team, industry, and adoption.
New SDRs reach floor-readiness in half the time of traditional coaching
Based on aggregated CallGradeIQ pilot data across automotive BDC and outbound sales teams (2024-2025). Individual results vary by team, industry, and adoption.
More booked appointments actually show up
Based on aggregated CallGradeIQ pilot data across automotive BDC and outbound sales teams (2024-2025). Individual results vary by team, industry, and adoption.
AI generates coaching plans, 1:1 agendas, and performance reports automatically
The Before & After
- ✕Managers spend hours prepping for coaching sessions
- ✕New reps take 3-6 months to ramp
- ✕Call quality is invisible - no data, no accountability
- ✕Top performers can't be replicated across the team
- ✕Revenue growth depends on gut feel, not data
- ✓Every call is graded, scored, and analyzed automatically
- ✓Reps reach floor-readiness in half the time
- ✓Managers get instant coaching agendas - zero prep
- ✓Winning behaviors are identified and scaled across the team
- ✓Revenue becomes predictable with data-driven performance
"Managers spend zero time searching for the problem and 100% of their time fixing it. The result is a compounding revenue engine that elevates the entire floor."
- The CallGradeIQ Promise
Frequently asked questions
- What is CallGradeIQ?
- CallGradeIQ is AI call grading and coaching software built from your live customer calls. It scores every call, ranks reps, and turns the gaps into coaching plans.
- Which teams use CallGradeIQ?
- Sales, support, tech support, collections and dealership BDC teams use it. Any team that handles inbound or outbound calls can grade them against its own standards.
- How does CallGradeIQ grade calls?
- It transcribes each call and scores it against your scorecard, such as discovery, objection handling, compliance or resolution. Every call gets a score and specific coaching notes.
- Does it alert managers about bad calls?
- Yes. When a rep fumbles a call, misses a required step or loses an appointment, the manager gets an alert with the call and what went wrong.
- How much does CallGradeIQ cost?
- You can start free with 25 graded calls, and dealerships start at $1,000 per location per month. Team plans start at $1,000 per month and Enterprise is custom priced.
- How long does setup take?
- Most teams can grade their first calls the same day with an upload or recording link. Enterprise rollouts with custom scorecards and integrations need setup time, which we scope with you.
Stop Guessing.
Start Grading.
See how CallGradeIQ can transform your sales floor in a live, personalized demo.
No credit card required · 15-minute setup